SAP - Online Consultancy Support
We now have our new domain, please
click here and bookmark the new site
We offer quality help to everyone involved in SAP (Consultants, Customers, Partners, etc.)
Check out the updates to the site
(Last update 8th December)
What can we do for you?
Individuals
CCCs
SAP Partners
Others
Why not Post a message on our NEW Message Board
Check out the other SAP sites SAP
LINKS
Are there any examples of the
help we will provide?
(Click on the example you want to view)
(Please remember that this is a small selection of the items we will be providing to members.)
What are the new SAP products?
Plants or Storage locations? (A classic dilemma!)
Standard Price versus Moving average Price
Creating
Account Assignment Models
How do you know if we are worth it?
OK I have seen what you can do, what is the bottom line?
We can provide a "safety net" for all levels of Consultant
We can help your Consultants. SAP is a huge subject, no Consultant knows
ALL aspects of his module and how it can be applied to all organizations.
However good the Consultant is, there will always be areas that they are
unsure of, we can help with those areas. We have help documents covering
the "tricky" areas of SAP, written in easy to understand language, using
the techniques we have learned during the years that we taught the SAP
Partner Academy for SAP UK. We are used to teaching Consultants, we know
what they need to know and how best to transfer that knowledge.
We will be offering a help desk service via the Internet, so your Consultants
can contact us from anywhere in the world, at any time. We guarantee a
reply within 24 hours (but this is the maximum, we have so far answered
many within 10 minutes, most within 2 hours). We are not saying that we
have the answer to EVERY SAP question ever raised, but we know the system
well enough to be able to answer most questions straight away, if on the
rare occasion we don't then we will not give up until we find out. We are
sure that if you try us out, you will not be disappointed.
We believe in the "Mentor" approach to developing the skills of the less
experienced Consultants.
If you were to use your own top
consultants to do this, you would be losing valuable chargeable time and
SOME Consultants do not appreciate passing on their "hard earned" knowledge
to a Junior. We have no need to protect our knowledge, we are more than
happy to pass on the "hints and tips" that we have learned over the years
of SAP consulting. We enjoy working with SAP and we like "showing off"
it's powers and flexibility to others.
If you are not a Consultant, CCC, VAR or Partner, than how can we help you?
Basically, if you are involved in SAP in any way, our knowledge of the
system and the SAP market is sure to be of some use to you. Mail us and
let us know what you do (Recruitment Agency, third party software or hardware
supplier, etc. etc.). We are sure that we can help in some way.
How do you
know that we are any good, there are lots of people who think that they
are SAP Experts?
This is one of the hardest questions for us to answer. There is no way that you can tell if we are any good without trying us first!
Firstly this whole site has been created by Steve Birchall, he has 18/19 years experience as an IT consultant (From Systems analyst upwards) 15 years of that as an Independent Contractor. Included in this is 9 years as an SAP Consultant, included in this is 4 years of carrying out training for SAP at their HQ (Training EVERY week, not just the occasional course!). Included in the 4 years is 2 years teaching the whole 5 weeks of the SAP Academy in the UK. (Averaging an evaluation score of 4.6 out of 5 and a student first time pass rate for the certification exam of 90%+ (99% after first re-sit)). SAP Certified in MM (Release 3.x and 4.x) and BW.
Steve has a very simple approach to this service;
Firstly it must help all members as much as possible. By doing this it will therefore improve the quality of consultants, this will improve the quality of systems that are installed, this means happier SAP clients (and MORE Clients), this means they want more from their SAP systems. This therefore keeps all of the good consultants (you and us) in demand and everyone is happy.
Secondly, good consultants like working with the SAP system, it's power and flexibility is phenomenal, so those of us that work on this site enjoy what we do, all we are asking is for enough money from this site to cover what we would get when we work as consultants. WE ARE NOT OUT TO CASH IN ON SAP! Our charges will reflect this, but there will always be those that will accuse us of being out to make millions. We just ask for your trust.
Steve will only use consultants in his team that are genuinely highly skilled in SAP systems. They must also enjoy what they do, as I am sure that you guys will really test them.
However, if you want some real evidence of the quality of help, then you can check out the MM Forum on SAPFANS (an excellent FREE site offering help with queries). You will find many solutions provided by Steve Birchall (Mainly on the MM Forum). This should give you an example of the quality and speed of our help.
Why are we showing you a site that can help for free,
are we crazy? (Yes probably!) The important things to consider are, although
this is an excellent site, how can you tell how much the person answering
your query knows? There are many answers posted that are excellent and
there are a few guys there that do know what they are talking about, BUT
there are also some answers that are almost laughable. (You may waste many
hours, trying out something that may never work). Also there is no guarantee
that you will even get a response (especially if it is a tricky problem).
8th Dec - Added a NEW help document fo FI - Have a look
7th Dec
- Added our NEW Message Board function. TRY IT OUT! Message
Board
5th Dec
- Added new pages to describe benefits for Individuals and Organizations.
Coming soon
- Complete redesign, including easier navigation and more information.
- Password protection.
- Additional documentation for Members only.
Previous changes
4th Dec
- Added additional data for Corporate organizations.
Changed Background colour and links colour to help Laptop users.
1st Dec
- Added extra entries on "Hints and Tips" page. Hints
and Tips
and graphics on home page.
- Revise our charging structure, please check it and tell us what
you think. Proposed Charges
30th Nov.
- Revised home page, to make it easier to find the help documentation.
Added extra general information.
We are considering a range of fee options, to suit
differing requirements.
(Please note that we regret having to charge ANY fee,
but we do commit to helping you.)
(Also please consider the fact that we can obtain
top rates as consultants and so for us to dedicate our time to this service,
we need to cover our costs somehow.)
We guarantee that you will get more than your moneys worth, if you don't, WE WON'T CHARGE YOU!
Please note that to be a full member of our services and therefore be entitled to use our logo, you MUST sign up for a period of 12 months minimum.
Option 1 - would
be a monthly fee (£25) with no charge for questions within the module
that the membership applies to. (If we have to get involved in major design
work, this will be chargeable).
This would give access to all of our help documents,
glossary, hints and tips and info on new releases or new SAP products.
You can join for any period from 1 month upwards.
This option may suit consultants who only occasionally work on projects.
This option does NOT include the use of our Logo or any of the associated
services.
Membership fees would be due at the end of each month.
Option 2 - would be a
yearly fee (£75) and additional charges for questions.
Members would gain access to all areas but would have
to pay £5, £10 or £20 per question depending on the time
we have to spend.
(Please remember that £20 is approximately the
same cost as 10 minutes of a Consultants fee!)
We expect the vast majority of questions to fall into
the £5 rate.
If the question is easy for us to answer and we do
not have to spend any time investigating, we will NOT charge for this.
The yearly fee would be due immediately on joining.
This option does not include FULL membership or use of our Logo.
Option 3 - would be FULL membership, with the use of the Logo and all services, including free questions within your module. The cost for this service will be £250 per year, payable in advance. We will, from time to time, post special offers etc. that may only be available to full members.
(N.B. overseas membership fees
will be at the exchange rates current at the time of application)
Option 4 - would be Corporate
membership, this would vary according to individual Companies (CCCS, VARs,
etc.) depending on the number of Consultants and the Modules involved.
We will be happy to give you a quotation.
Method of payment will be Credit Card or Cheque
We will invoice you at the end of each month, if appropriate, or we can accept Direct debits.
If you think that you would be interested in our services
then please send us an email ,
let us know what you think of our service and our suggested rates.
If you would like to join then please send brief details of your experience and how we can contact you. (It would also help us if you tell us how you found our site)
CHECK OUT OUR
Special
Offer(Be quick. Limited period ONLY!)
Why not try SAPFANS web site it is FREE and very useful
Sapfans
a free site (Treat with caution, don't believe everything you see)
(You always get what you paid for).
Square One a recruitment agency we can recommend, they are very knowledgeable and VERy fair.
SAP's own web site, Tons of information, but not too easy to find where it is.
ERP Supersite, not just SAP but worth a Visit.